12go Terms & Conditions
Acceptance of Terms of Use
By using and accessing the 12go platform, you agree to be fully bound by the terms and conditions outlined herein. If you do not agree with any term, please do not use our services. These terms form a legal agreement between you and 12go, defining the rights and obligations of both parties.
Account Creation & Security
To access most features, you must register an account. You are responsible for ensuring that the information provided is accurate, truthful, and up-to-date. You must safeguard your password and any account details. Any activity on your account will be regarded as your own unless you officially notify otherwise.
User Responsibilities
You are responsible for using this platform legally and must not use it for illegal purposes. The use of unauthorized software or methods to gain unfair advantage is prohibited, as is involvement in fraud, money laundering, or any activity that undermines the integrity of the platform.
Payment & Transaction Information
All transactions are in Malaysian Ringgit (MYR) and managed carefully to ensure reliability and security. 12go is not liable for delays or errors caused by payment service providers. You must follow all payment instructions and provide accurate payment information.
Liability Limitations
12go is not responsible for any direct, indirect, or incidental losses arising from the use of this platform. We strive to provide the best service possible but do not guarantee uninterrupted or error-free availability. Liability limits also cover any data loss or service disruptions.
Account Suspension & Closure Policy
12go reserves the right to suspend, freeze, or close accounts if there is evidence of terms violations such as fraud or abuse. You will be notified if any action is taken, and decisions are final at our discretion. Failure to comply with instructions and regulations may result in disciplinary measures, including balance deductions.
Changes to Terms & Applicable Laws
12go reserves the right to modify or update these terms and conditions at any time without prior notice. Continued use after changes signifies your acceptance of the latest version. These terms are governed by Malaysian law, and any disputes will be settled under Malaysian court jurisdiction.